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About us

Stone County Emergency Services E-911 Communications Center, operates 24 hours a day 7 days a week and is responsible for answering all 911 calls for the citizens and visitors of Stone County. For all emergencies in Stone County call 9-1-1. For any non-emergency requests for assistance please call 417- 339-9147. For business calls please call 417-339-3377.

Stone County Emergency Service is governed by a 7 member board. The original board was appointed by the commissioners. The first elected board was sworn in on April 19, 1999.
Stone County Emergency Services currently employees 1 Executive Director, 1 GIS Addressing/Mapping Coordinator,

1 Training Coordinator/ Custodian of Records shift supervisor, 1 Communications/ Information Services Shift Supervisor,

1 Executive Assistant and 15 Telecommunicators/Dispatchers.
Stone County Emergency Services currently dispatches to 7 Law Enforcement Agencies, 8 Fire Districts and assists with dispatching to 2 Ambulance Districts.




Our History


On March 30, 1995 a working committee was appointed to study the feasibility of a 911 center for Stone County.

In November of 1996 the citizens of Stone County approved a 1/8% sales tax to fund the 911 program and collection of funds began on April 1, 1997. An additional 1/8% sales tax was approved in 1998 for centralized dispatching of the program.

In order to quickly and accurately route police, fire and medical personnel to emergency locations all county roads were renamed in 1999. The collection of data began in 1998. Duplicate addresses/street names and the growth of condos addressed by building and unit numbers rather than street names were a source of confusion when dispatching first responders. The first release of new road names was done on June 1, 1999.

The first temporary housing for the center was the Law Enforcement Building in Galena, Mo. In July of 1997, it moved to its second location at 307 North Main in Galena, Mo. In July of 1998 the land for our permanent location at 105 Stonebridge Parkway, Branson West, MO was donated by Cooper Shares Resort, Inc. The location is one of the highest points in Stone County at an elevation of 1500 feet which allows radio signals to reach throughout the county. Ground was broken on September 11, 1998, construction began in January 1999 and the program was operational by March of 2000.


For the year ending December 31, 2023, Stone County Emergency Services had handled 94,856 calls for service. of which  43,312 CAD incidents were created and 34,085 calls that required dispatch for Law, Fire or EMS.

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