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Employment Opportunity 

Call Center

Stone County Emergency Services is always taking applications for the position of Telecommunicator Trainee.

We recommend potential Telecommunicator Trainee applicants review our Employment FAQs.

 

If you have any questions, please call 417-339-3377 and speak with the Director.

Minimum Requirements

  • At least 18 years of age

  • Possess a high school diploma or equivalent

  • Complete and Pass a thorough background investigation

  • Pass a drug screening

  • Work a variety of shifts, days, hours, weekends and holidays

  • Complete the minimum set standard of on the job training

  • Complete and Pass a typing/aptitude test

Essential Functions

  • Answer incoming 9-1-1 and administrative calls quickly and professionally

  • Ability to process and determine appropriate response for emergency and non-emergency calls

  • Ability to multi-task in a high stress, high call volume

  • Understanding of computer aided dispatch (CAD) systems, various mapping programs, state and federal computer systems and radio equipment

  • Handle high stress situations in a calm, professional manner

  • Occasionally deal with hysterical and uncooperative callers

Benefits

 

  • Starting Pay $18.38

  • Shift differential pay, CTO Pay, Holiday Pay

  • Health, Dental & Vision, LAGERS Retirement 

Click here for Telecommunicator Application Packet 2021

Applications may be submitted to kkinnard@sces911.org or dbainter@sces911.org

Apply Here
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